February 10, 2003

Brad Fregger, President/CEO
1st World Library
8015 Shoal Creek Blvd.
Austin, TX 78757

Brad,

I just wanted to thank you for the terrific service that you provided producing my new book, Conflict to Cooperation. As you know, this is my second book and I published my first, Managing The Business, through a traditional publisher.

To be honest, in the beginning I was somewhat concerned about using an author services company to publish my second book. As I have some experience publishing through "vanity" and "subsidy" press, I was not at all sure that you were really any different. However, after my conversations with you, I decided to take a chance and have been delighted with the results.

My only regret was that I didn't take advantage of your editing and copyediting services, although I didn't know it at the time, these were services I needed. I'm delighted that you now require authors' who want to publish through you to purchase these services. I now know how hard it is for an author to edit their own work.

As you know, I sell most of my books "in the back of the room," this means I will realize the maximum profit from each book sold. In addition, publishing with you gave me complete control over the content, while, going forward, you will make sure that the end product meets the high standards of the publishing industry in every way, from editing, to layout, to cover design, to the final printing and binding. The frosting on the cake was that I was able to retain copyright, which I wasn't able to do with my traditional publisher.

There is no doubt that going with you was the right decision. Many thanks for a great job! You can be sure that my next book will also be published with 1st World Library.

Garry McDaniel, Ed. D.